Apply for your GCL Product Return using this form

Please try to provide as much information as possible to ensure a smooth and quick turnaround.  DO NOT send any parts for return without getting a Return Goods Authorization (RGA) number from GCL Diesel.

Our promise to you: The information you supply to us will not be sold or provided to outside agencies. It will only be used to enable GCL Diesel to serve you, our customer, better. For more details, read our privacy policy.

Goods returned for normal credit must be in good condition with packaging and suitable for resale.

Terms & Conditions

Please read through the terms and conditions below and accept to continue.

All new returns are subject to a processing fee of $25 for returns submitted with an RGA and $50 for returns submitted without an RGA. The following products are not eligible for return: O-rings, gaskets, seals, gasket/repair kits, tools, additives, filters, special order items, parts under $10 per unit and products that have been installed. Parts that are received that have packaging that is not in salable condition will be charged a 15% fee for handling and replacing packaging. This fee is above any restocking charges related to the purchase date. Unsalable packaging is packaging that has been torn open, damaged, stickered, written on, or stained. In these cases we need to replace the packaging. Restocking charges on eligible returns are as follows: 0 - 7 Days - No restocking charge 8 - 30 Days - 10% restocking charge 31 - 60 Days - 20% restocking charge 61 - 90 Days - 30% restocking charge 91+ Days - Ineligible for return but will be considered on a case by case basis Restocking charges are based on the date purchased to the day the product is received back at GCL Diesel. NOTE: Please submit a new Product Return Form for every invoice.

Confirmation *

I accept the terms and conditions as stated above

Your Information

Company Name *

Address *

Address

City *

Country * CanadaUnited States

Province State * AlabamaAlaskaAlbertaAmerican SamoaArizonaArkansasBritish ColumbiaCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineManitobaMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew BrunswickNew HampshireNew JerseyNew MexicoNew YorkNewfoundland and LabradorNorth CarolinaNorth DakotaNorthern Mariana IslandsNorthwest TerritoriesNova ScotiaNunavutOhioOklahomaOntarioOregonPennsylvaniaPrince Edward IslandPuerto RicoQuebecRhode IslandSaskatchewanSouth CarolinaSouth DakotaTennesseeTexasU.S. Minor Outlying IslandsUtahVermontVirgin Islands of the U.S.VirginiaWashingtonWest VirginiaWisconsinWyomingYukon Territory

Postal Code

Contact Name *

Phone Number *

Email *

Company Name *

Address *

Product Information

Customer PO Number

Original GCL Diesel Invoice Number *

NOTE: Only one invoice per Product Return Authorization submission

Part Information

Use the 'Add More Products to Return' button to add additional part numbers to this Product Return

Part Number *

You may optionally enter in N/A and upload an Excel spreadsheet

Qty. *

Reason for Return * Wrong Part OrderedWrong Part ShippedPart not Required for RepairMislabelled PartOvershipmentPricingOther

Details *

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Attach Supporting Documentation

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Documents

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